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Terms and Conditions

• “The Tour Cloud TourismConsultant” maintains the Website ("Site").
• “United Arab Emirates is our Country of Domicile and stipulate that the government law is .the local law . All Disputes arising in connection therewith shall be heard only be a court of competent jurisdiction in U.A.E”
• “Visa or MasterCard debit and Credit cards in AED and USD will be Accepted for payment “
• “We will not Trade with or provide any services to OFAC and sanctioned countries”
• “Customer using the Website who are minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website “
• “Cardholder must retain a copy of transaction records and Merchant policies an Rules “
• “User is Responsible for maintaining the confidentiality of his account”

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. 

Refund Policy

Refunds will be done only through the Original Mode of Payment

Cancellation Policy

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.  

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+971 50 722 0088


The Tour Cloud

Al Ferdous Tower , Salam Street

6th Floor, Office No. 635​

Abu Dhabi, UAE​

+971 50 722 0088

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